Designing a Repeatable Endpoint Recovery Workflow
Turning an urgent workstation recovery effort into a repeatable deployment process across a mixed hardware environment.
The situation
A ransomware incident affected approximately 33 workstation endpoints across multiple locations. I was responsible for the primary endpoint recovery workstream covering 31 systems, plus two spare or exception systems.
My contribution
I developed and refined the endpoint recovery workflow while restoration was underway, standardizing the common cloning path, separating hardware and boot exceptions, increasing parallel recovery capacity, troubleshooting across storage and firmware layers, and documenting the resulting process.
View full case studyCapabilities demonstrated
- Systems analysis
- Implementation planning
- Process standardization
- Cross-layer troubleshooting
- Exception handling
- Technical documentation
- Stakeholder communication
Project status
Recovery completed · legacy exception follow-up